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| Employee Testimonials |
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| The environment at iCall is stimulating and the work
culture is designed to bring out the best in a person. |
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| Every Quarter iCall conducts Employee Satisfaction
Surveys (ESS) to assess the satisfaction levels of its employees in
regard to benefits, work environment, job satisfaction level &
management. The iCall Management based on these feedbacks define the
improvement areas and strives for employee satisfaction levels above
4.75 points. |
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Some viewpoints about the Company by its employees are: |
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| iCall has not only provided me with every resource and
opportunity to be what I'm, but has also nurtured the thought of what I
want to be! Environment offers a fun, exciting and dynamic workplace
where I'm encouraged and supported to develop skills in my area of
interest. We are beginning to mature and grow into an organization that
understands the need to leverage both industry specific expertise and
functional skills. The people, the variety of ideas and opportunities,
the power at our fingertips to execute ideas. iCall is truly a place for
all people who have the zeal within them to achieve new heights! |
| Ritesh Pandey, |
| Project Manager |
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| iCall looked great when I entered the premises for the
first time. I had completed my grads and planned to pursue studies
further but at the same time I was smitten by the idea of earning big
bucks all by myself. So I decided to work simultaneously with studies
and the great ambience and comfortable environment at iCall was like an
added advantage!!! Training session was great and colleagues were
wonderful too…thereby making it possible for me to balance studies and
work. |
| Mary Sudha, |
| Sr. Process Associate |
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| “ I think iCall is really good place as it allows an
individual to explore his/her potentials as far as his/her work is
concerned. My tenure here has truly helped me increase my knowledge
concerning this industry.” |
| Varuna Sharma, |
| Trainee Associate |
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| The first impression that I had when I walked into
iCall was one of comfort and familiarity. Even with everything new,
there was no discomfort at any level, be it interaction with colleagues
or trainers. The organization has not left any room for complaint on a
personal front. The leaders within the company at any position are
extremely supportive and encouraging in my opinion. That is a big boost
for any employee in any company that his peers are there to support and
assist with any and every part of the process throughout. There's barely
ever a "corporate" formal feel, especially since the floor is so
casually decorated with themes from all across the globe, be it music or
car racing or basketball. It’s only the dress code on weekdays that
remind you that yes, you happen to be working. |
| Marc Damania |
| Deputy Team Leader – Operations |
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| I am with iCall since August 2001, joined as a Process
Associate, since then I have always been nurtured in an ethical,
value-based environment that provided me great learning opportunities
and to work with dynamic people as well as cutting edge technology.
iCall strives to provide an environment that is stimulating with high
levels of motivation, empowerment and recognition, removing obstacles
that hinder creativity. In this energized atmosphere we share successes
while setting new standards of excellence. iCall provides just the right
balance between work and fun. I have been always supported to pursue my
studies in the field of Herpetology and Wildlife conservation. Today I
am an Assistant Manager, Training-Quality-Compliance, at iCall and a
Herpetologist, all because of the free and supportive environment that
uplifts the spirit to achieve my personal life goals. |
| Vipul Ramanuj, |
| Assistant Manager - Quality |
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