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Careers
 
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Current Openings
 
iCall is BPO/KPO service provider with clients in USA, UK, Australia & Europe. We have developed expertise in both providing assistance to current customers, as well as promoting products and services to expand the offering to current customers.
 

“We don’t offer a job, we offer a career”

 
Scope of function : Account Executive
 
Location : Ahmedabad
 
Reports to : Accounts Manager
 
WORK EXPERIENCE & OTHER ABILITIES REQUIRED:
 
Prior work experience in a Tally Software
Working knowledge of TDS/E-filing of TDS
Working knowledge of of Service Tax
Must have average communication skills in English
Must be disciplined, influencing and a team player
Candidate must have vehicle
 
Ability to work in Day / Night Shift
 
Gender : Male / Female
 
Age : Above 18 years
 
 
 
Scope of function : To resolve customer problems efficiently and profitably
 
Location : Ahmedabad
 
Reports to : Team leader
 
SUMMARY OF RESPONSIBILITIES
 
Candidates should have atleast 2-3 years of programming exp using PHP, MYSQL, open source applications like OScommerce.

Should have excellent analysis and programming skills.

Candidate would have good communication skill
 
WORK EXPERIENCE & OTHER ABILITIES REQUIRED:
 
Prior 2-3 years work experience in PHP and MySQL development

Knowledge of Open Source, Photoshop, Macromedia and exposure to web design is plus.

Ability to work in Night Shifts
 
Gender : Male / Female
 
Age : Above 18 years
 
Executive : Process Associate
 
Scope of function : To resolve customer problems efficiently and profitably
 
Location : Ahmedabad
 
Reports to : Team leader
 
SUMMARY OF RESPONSIBILITIES
 
P To resolve customer problems efficiently and profitably for all products and services
P To ensure that customer requirements are met in one call
P To manage and convince the customer to buy the product and services
P To meet the customers' needs and provide customer satisfaction
P To meet business targets for both quantity and quality
 
WORK EXPERIENCE & OTHER ABILITIES REQUIRED:
 
P Prior work experience in a Voice based process would be desirable
P Excellent selling/marketing skills
P Excellent customer service skills with good voice and listening comprehension
P Must have strong communication skills in English
P Must be disciplined, influencing and a team player
 
Ability to work in Night Shifts
 
Gender : Male / Female
 
Age : Above 18 years
 
Apply now on jobs@icallindia.net
 
 
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