|
|
| Current Openings |
| |
| iCall is BPO/KPO service provider with clients in
USA, UK, Australia & Europe. We have developed expertise in both
providing assistance to current customers, as well as promoting products
and services to expand the offering to current customers. |
| |
|
“We don’t offer a job, we offer a career” |
| |
| Scope of function : Account Executive |
| |
| Location : Ahmedabad |
| |
| Reports to : Accounts Manager |
| |
| WORK EXPERIENCE & OTHER ABILITIES REQUIRED: |
| |
| Prior work experience in a Tally Software |
| Working knowledge of TDS/E-filing of TDS |
| Working knowledge of of Service Tax |
| Must have average communication skills in English |
| Must be disciplined, influencing and a team player |
| Candidate must have vehicle |
| |
| Ability to work in Day / Night Shift |
| |
| Gender : Male / Female |
| |
| Age : Above 18 years |
| |
| |
| |
| Scope of function : To resolve customer problems
efficiently and profitably |
| |
| Location : Ahmedabad |
| |
| Reports to : Team leader |
| |
| SUMMARY OF RESPONSIBILITIES |
| |
Candidates should have atleast 2-3 years of programming
exp using PHP, MYSQL, open source applications like OScommerce.
Should have excellent analysis and programming skills.
Candidate would have good communication skill |
| |
| WORK EXPERIENCE & OTHER ABILITIES REQUIRED: |
| |
Prior 2-3 years work experience in PHP and MySQL
development
Knowledge of Open Source, Photoshop, Macromedia and exposure to web
design is plus.
Ability to work in Night Shifts |
| |
| Gender : Male / Female |
| |
| Age : Above 18 years |
| |
| Executive : Process Associate |
| |
| Scope of function : To resolve customer problems
efficiently and profitably |
| |
| Location : Ahmedabad |
| |
| Reports to : Team leader |
| |
| SUMMARY OF RESPONSIBILITIES |
| |
|
P |
To resolve customer problems efficiently and
profitably for all products and services |
|
P |
To ensure that customer requirements are met
in one call |
|
P |
To manage and convince the customer to buy
the product and services |
|
P |
To meet the customers' needs and provide
customer satisfaction |
|
P |
To meet business targets for both quantity
and quality |
|
| |
| WORK EXPERIENCE & OTHER ABILITIES REQUIRED: |
| |
|
P |
Prior work experience in a Voice based
process would be desirable |
|
P |
Excellent selling/marketing skills |
|
P |
Excellent customer service skills with good
voice and listening comprehension |
|
P |
Must have strong communication skills in
English |
|
P |
Must be disciplined, influencing and a team
player |
|
| |
| Ability to work in Night Shifts |
| |
| Gender : Male / Female |
| |
| Age : Above 18 years |
| |
| Apply now on
jobs@icallindia.net |
| |
| |